Privacy Policy

The Privacy Policy is applicable to the website mysticalpalmyra.com registered as EMBASSY TRAVEL & TOURS (P) LTD. This privacy statement also does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites are linked to mysticalpalmyra.com Website.We recommend you review the privacy statements of the other parties with whom you interact. For the purposes of this privacy policy, "corporate affiliates" means any entity or joint venture that is wholly or partially owned or controlled by mysticalpalmyra.com. "Business partners" means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services, or information.The following terms governs the collection, use and protection of your Personal Information by the Website. This Privacy Policy shall be applicable to users or customers who purchases any product or services from the Website or visits the Website. By visiting and/ or using the Website you have agreed to the following

Introduction part:

 

As a registered member of the Website and/or as a visitor (if applicable and as the case may be), you will be entitled to savings and benefits on airfares, hotel reservations, holiday packages and car rentals, among other travel services. In addition, look forward to receiving monthly newsletters and exclusive promotions offering special deals. That's why we have provided this Privacy Policy, which sets forth our policies regarding the collection, use and protection of the Personal Information of those using or visiting the Website.

 

Personal Information

 

Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, e-mail address, credit card number, cardholder name, expiration date, information about the travel, bookings, co-passengers, and any and all details that may be requested while any customers visits or uses the website When you browse the Website, mysticalpalmyra.com may collect information regarding the domain and host from which you access the Internet, the Internet Protocol address of the computer or Internet Service Provider you are using, and anonymous site statistical data. The Website uses cookie and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. We encourage you to review our Privacy Policy, and become familiar with it, but you should know that we do not sell or rent our customers Personal Information to third parties.

 

Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version. Regardless of later updates, we will abide by the privacy practices described to you in this Privacy Policy at the time you provided us with your Personal Information.

 

This Privacy Policy explains the following: §

 

When browsing our Website, you are not required to provide any Personal Information unless and until you choose to make any purchase or sign up for one of our e-mail newsletters or other services as described below:

 

Making a Purchase In order to purchase travel and/or related services through our Website, you must provide us with certain Personal Information such as your name, credit card number and expiration date, credit card billing address, telephone number, e - mail address and the name or names of the person(s) traveling (if not you). We may also ask you for other Personal Information, such as your frequent traveller numbers. We require this information to process, fulfil and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travellers other than yourself, you must confirm and represent that each of these other travellers have agreed, in advance, that you may disclose their Personal Information to us.

 

Member Registration

 

If you choose to become a registered member of Website, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including but not limited to:

 

Personal identification

 

To complete air, hotel, car, and other reservations

 

To allow us to contact you for customer service purposes, if required

 

To make product or other improvements to our site. In addition, we need your e - mail address to confirm your new member registration and each reservation you transact on our Website. As a Website member you will also occasionally receive updates from us about fare sales in your area, special offers, new mysticalpalmyra.com services, and other noteworthy items. However, you may choose at any time to no longer receive these types of e - mail messages. Please see our Opt - Out Policy described below for details.

 

Member Profile

 

As a Website member, you can choose to complete your online profile by providing us with travel preferences, frequent - traveller or affinity numbers, credit card billing information, paper ticket delivery address, and other Personal Information. This information is primarily used to assist you in making reservations quickly without having to type in the same information repeatedly.

 

Online Surveys

 

mysticalpalmyra.com values opinions and comments from members, so we frequently conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated, and used to make improvements to the Website and its services and to develop appealing content, features and promotions for Website members. Survey participants are unidentified unless otherwise stated in the survey.

 

Promotions & Draws

 

mysticalpalmyra.com frequently sponsors promotions and draws to give Website members the opportunity to win great travel and travel - related prizes. Information collected by us for such activities may include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements to the Website.

 

Automatic Logging of Session Data

 

We automatically log generic information about your computer connection to the Internet, which we call "session data", that is anonymous and not linked to any Personal Information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on the Website. An IP address is a number that lets computers attached to the internet, such as our web servers, know where to send data back to the user, such as the pages of the Website the user wishes to view. We collect session data because it helps us analyse such things as what items visitors are likely to click on most, the way visitors are clicking through the Website, how many visitors are surfing to various pages on the Website, how long visitors to the Website are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor

 

Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.

 

Cookies

 

Cookies; are small pieces of information that are stored by your browser on your computer hard drive. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet and mysticalpalmyra.com use of cookies is similar to that of such Websites as Expedia and Orbitz, as well as Yahoo!, and other reputable online companies.

 

First and foremost, you can rest assured that no personally identifiable information about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by the Website and, as a result, none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our Website. mysticalpalmyra.com uses cookies to personalize your experience on the Website, and with respect to advertisements. As to the former, these types of cookies allow you to log in without having to type your log - in name each time (only your password is needed. We may also use such cookies to display an advertisement to you while you are on the Website or to send you a Best Day to Buy; email (or similar emails - assuming you have not opted out of receiving such emails) focusing on destinations in which we think you might be interested. None of this information is passed to any third party, and is used solely by us to provide you with a better user experience on the Website.

 

A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our Website and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third - party advertising companies or advertisement providers or servers. These companies may use aggregated statistics about your visits to this and other websites in order to provide advertisements about travel - related goods and services that you may be interested in or any goods and services of potential interest to you. The information they collect does not include your PII.

 

Other From time to time we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the information you provide to facilitate the service requested. i.e. to say if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the Website easier to use.

 

Cancellation Policy

 

If Package cancel within :

 

30 -25 Days prior to departure 25% of tour cost

24 -20 Days prior to departure 50% of tour cost

19 -15 Days prior to departure 75% of tour cost

14- 0 Days prior to departure 100% of tour cost

No Show : 100% retention

 

No refund will be made for any partly unused services- accommodation, missed meal, transportation, cruise portion, sightseeing in case any of these services are not availed by the customer on his / her tour.

 

The Company will not be liable to any passenger for refund, compensation or claim for shortening of tour in relation to tour shown in itinerary or any cancellation, route change or postponement or delay of any airlines/trains due to any reason whatsoever including fog or bad weather and the tickets/package are issued subject to the conditions herein.

 

Refunds will be processed through the same online mode in 10-15 days.